Shipping Policy

1. Processing Time

Orders are typically processed within 3 business days from the date of purchase. During peak seasons or promotional events, processing times may be extended.

2. Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination. The rates are displayed at the checkout before completing your purchase.

3. Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 15 business days.
  • Express Shipping: Estimated delivery within 12 business days.

Please note that delivery times are estimates and may vary based on factors beyond our control, such as customs processing and postal service delays.

4. International Shipping

We ship internationally! International shipping rates and delivery times vary based on the destination. Any additional customs fees or taxes imposed by the destination country are the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking information on our website or the carrier’s website.

6. Shipping Address

Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders delivered to incorrect addresses due to customer error.

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier to file a claim.

8. Order Modifications

Once an order has been placed, we are unable to modify the shipping address or shipping method. Please double-check your order before completing the purchase.

9. Delayed Shipments

While we strive to meet estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may affect delivery schedules. We appreciate your understanding in such situations.

Contact Information

For further assistance or inquiries regarding our Shipping Policy, please contact us at [email protected].

Thank you for choosing Mohamad Helmi Bin Abdul Halim for your shirt and pant needs!